frequently asked questions

FAQs

Renting a photo booth has never been easier! Simply select “Book Now!” at the top (left/right) hand corner of your screen. Select your booth options and date, and once you have placed your order, you are all set! Your photo booth will arrive a couple of days before your event. Easy setup instructions are included and support videos are available on this site and on the booth itself; it usually takes about 10 minutes and requires no tools.

If you have any questions give us a call! We are always here to help. You then have the booth till the next business day after your event. Once the event is done, just pack it back up, attach the included shipping label, and return to any UPS drop-off location in your area, or schedule a convenient pickup.

If any issues should arrive, please do not hesitate to call our 24/7 tech support line. Our trained technicians will get your booth back up and running to avoid any hiccups in your event.

Brightsnap sends pictures to your guests’ email or phone numbers*. Besides this, you the host will receive a full digital album of all the pictures. After all, they are your memories and not ours.

If for any reason you are not sure you will be able to return the booth in time, be sure to give us a call ASAP so we can make arrangements for a timely return.

 

We offer custom borders for any event you may be hosting. From weddings to graduations, to retirement parties and quinceaneras, we’ve got you covered.

All photo booths are wifi capable and can send pictures to your guests’ email or phone numbers. Besides this, you the host will receive a full digital album of all the pictures. After all, they are your memories and not ours!

If for any reason you need to cancel your booking, we offer a full refund more than 14 days before the event. If canceled within 14 days a $150 fee is charged. You can, however, reschedule for free at any time before the Brightsnap is shipped.

BOOK in advance

Don't wait, our dates
sell out very fast!

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